No worry ordering! We want you to find the right product and color.
ToppikAsia take pride in offering the highest quality products and ingredients in the industry. We are so confident that you will like our products we want you to try our products worry-free! After you’ve tried them, if you decide you don’t like them, please feel free to return your open items within 30 days of purchase for a money-back guarantee*.
*Please read the following information before requesting a return form:
1. We only accept returns and exchanges within 30 days of purchase. If items are sent back to us outside the 30 days return/exchange window they will be discarded. Toppikasia.com is not liable for any items sent back outside the return/exchange window.
2. Refunds must be accompanied by the original receipt.If you purchased Toppik’s product from a retailer, you’ll need to go back to the retailer directly to return or make your exchange.
3. Shipping costs are non-refundable. Also, to avoid misuse, refunds are limited to 2 times in one year for the same customer and must be claimed within 30days from date ofpurchase.
4.We recommend that the returned goods be delivered using registered post or trackable courier. ToppikAsia will not be held responsible if returned items are lost in transit.
5. All refunds will be credited in the form that the payment was received. For example: if you purchased the product by a specific credit card it your refund will be return to that card. Please allow 2-4 weeks from shipping date for your credit card to be credited and 1-2 billing cycles for the refund to be reflected on your credit card statement.